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Account Management & Security

Detailed steps for creating a secure non-custodial Slingshot account, plus instructions on recovering your PIN or password if lost.

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Written by R
Updated over a week ago

Managing your Slingshot account securely and effectively is essential. Follow these guidelines to ensure your account remains safe, secure, and easy to manage.

Managing your profile

To access your profile, tap on the 👤 icon at the bottom right of your screen.

How to change your username

Tap on the ✏️ at the right of your username

Note: Slingshot reserves the right to modify usernames that violate community standards or for other operational reasons.

How to change your account email address

Currently, you can’t change your account’s email address. If you are having trouble with your email address, please reach out to support for assistance.

How to change your avatar

You can change your avatar by tapping on your current avatar image. This allows you to upload a new image.

Viewing your account information

On this same screen, you will see multiple options, such as your Level, XP points, Total Volume, Rank, Amount of Trades, and Total Referrals. You can also get your Referral Code by tapping on Refer Friends

Account settings

Access your account settings by tapping the ⚙️ icon at the top right corner. From here, you can manage various aspects of your account:

  • Referrals: Find and share your referral code or link.

  • Notifications: Adjust push and in-app notification preferences.

  • Security: Access additional settings like changing your PIN and password, creating a backup, and disabling Face ID.

  • Verify Email: Ensure your email address is verified for password resets and important notifications.

  • Help Center: Open the in-app Help Center to browse articles, contact support, view terms & conditions, privacy policy, and more.

  • Sign Out: Log out of your Slingshot account.

Making your account public for the Leaderboard

To participate in Slingshot’s leaderboard and community rankings:

  • Open the leaderboard by tapping the 📊 icon at the bottom of the screen.

  • If your account is private, tap "Go Public."

  • Verify your account by linking your X account.

  • Earn boosted XP and display your verified badge publicly.

Exporting private keys or seed phrases

For enhanced security and full functionality, Slingshot currently does not allow exporting private keys or seed phrases.

Account security: Key actions

Slingshot accounts are non-custodial, meaning only you can control the account via your username, password, PIN, and backup phrase. Private keys are secured using advanced Multi-Party Computation (MPC) encryption technology.

You can manage your account security easily in the Profile → Settings → Security section. Here you can:

  • Change your PIN

  • Change your Password

  • Backup Your Account: If you haven't already backed up your account, you'll be prompted to securely store your 6-word backup phrase. Keep this phrase safe and never share it with anyone—Slingshot cannot recover it for you.

📖 If you are having trouble accessing your account, check out How to Recover a Lost or Inaccessible Account

Account Deletion

Currently, it is not yet possible to delete your Slingshot account, but this feature is expected to be released shortly.

If you wish to delete your account, you can submit a request from within the app:

Go to Settings → Help Center → Request Account Deletion.

This will send a message to our support team indicating that you’ve requested deletion. We will log your request and notify you via email once the feature becomes available.

📖 For comprehensive security recommendations, visit our detailed guide on Account Setup & Security Details.


Need more help?

For further assistance or troubleshooting, click on the chat bubble at the bottom right of this screen, or from within the app, under Profile → Settings → Help Center → Contact Support

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