Forgot your password?
If you've forgotten your password, you can easily reset it:
Open the Slingshot login screen.
Tap "Forgot Password".
Enter your registered email address.
Follow the instructions sent to your email to create a new password.
Ensure your new password is secure and unique to maintain the safety of your account.
Important:
If you do not receive the email, even in your Spam inbox, please reach out to support for assistance.
Forgot your PIN or locked out?
If you forget your 6-digit PIN or get locked out after three incorrect attempts, you can reset your PIN using your securely stored 6-word backup phrase. After entering your backup phrase, you'll be prompted to set a new secure 6-digit PIN.
Forgot your account email address or username?
Please reach out to support for assistance.
Lost access to your account's email address?
If you've lost access to your registered email address, unfortunately, Slingshot currently does not allow changing or recovering it. You can still access your account if you remember your password, but without email access, resetting your password will not be possible. Always keep your email address accessible and secure.
Completely lost access to your account?
Unfortunately, if you've lost your backup phrase and also forgotten your PIN, you will not be able to regain access to your account. Always securely store your backup phrase to prevent irreversible loss of account access.
⚠️ Important:
The 6-word backup phrase only helps reset your PIN. Password resets are handled through your registered email. Slingshot cannot help recover lost backup phrases.
Need more help?
For further assistance or troubleshooting, click on the chat bubble at the bottom right of this screen, or from within the app, under Profile → Settings → Help Center → Contact Support