How do Slingshot non-custodial accounts work?
Slingshot accounts are non-custodial, meaning only you can control the account via your username, password, PIN, and backup phrase.
Slingshot’s architecture is built so that it never has access to your private keys. These keys are securely encrypted in a multi-party computation (MPC) model, and only you can decrypt them.
Is Slingshot a centralized platform?
No. Slingshot is not a centralized platform. It’s a combination of on-chain and off-chain technologies that power one-click interactions with public DeFi protocols.
All transactions are executed on-chain and can be verified via block explorers.
Slingshot does not connect to centralized exchanges, OTC desks, or off-chain order books—everything is pure DeFi.
How does Slingshot ensure security and privacy?
Slingshot prioritizes user privacy and security. All accounts are non-custodial, and all trades are executed on-chain.
More information is available in our Terms and Conditions and Privacy Policy.
Should I deposit tokens for gas?
No. You don’t need to deposit or maintain gas tokens. Network fees are paid in quote tokens during swaps.
Your estimated receive amount will always reflect net of these fees.
You may see gas token deposits in your address via a block explorer, but they are owned by Slingshot and used to enable key features. They are not available for you to trade or withdraw.
Do I need to bridge tokens to swap across networks?
No. Slingshot eliminates the need for bridging. It handles network logic for you automatically—just focus on your trade.
What networks and tokens does Slingshot support?
Slingshot supports over 3,000 tokens across:
Ethereum Mainnet
Abstract
Arbitrum
Avalanche
Optimism
Base
Berachain
Blast
BNB Smart Chain
Polygon
Solana
Canto
Tokens with low liquidity, leverage, or other risks may be excluded. New tokens are typically tradeable within minutes of launch.
Support for additional EVM and non-EVM chains is on the way.
Can I manually import tokens into Slingshot?
No. Manual token import is not supported.
Slingshot automatically supports all tokens indexed by its DEX aggregator, except those excluded for safety or technical reasons.
How can I find a token on Slingshot?
Search by:
Token name
Ticker (e.g.,
$TOKEN)Contract address (CA)
How do I select the network I want to swap on?
You don’t have to. Slingshot automatically chooses the best network for your trade based on:
Price
Availability
Gas fees
After swapping, you’ll see a single balance, even if tokens span multiple networks.
If you want to withdraw USDC to a specific chain, Slingshot lets you choose.
Why is there a $400 minimum balance to trade on Ethereum Mainnet?
Ethereum gas fees make small trades inefficient.
A minimum $400 account balance is required to buy or sell tokens on Ethereum Mainnet to avoid significant price impact.
Can I change the slippage tolerance?
Yes. Default slippage is 3%.
To change it, tap AUTO ⚙️ on the swap screen.
If the final amount falls outside the slippage range, the swap will not execute.
Note: Slippage is separate from the estimated receive amount.
What fees does Slingshot charge?
Slingshot charges:
Swap fees
Network fees (paid in quote tokens during each trade)
Can I export my private keys from Slingshot?
No. At this time, Slingshot does not allow private key exports.
Can I import or connect an existing wallet?
No. You cannot import private keys or connect external wallets to Slingshot.
You must create a new, non-custodial Slingshot account, designed for full compatibility and security.
What wallets does Slingshot support?
Slingshot uses its own non-custodial wallet system.
External wallets cannot be connected or imported.
What are XPs and how do I earn them?
XP tracks your activity and progress on Slingshot.
You earn XP based on your own trades and those of your referrals.
What are XPs and Levels for?
This has not yet been defined, but stay tuned for updates!
What does “Verified” mean for tokens?
“Verified” tokens have been vetted by experienced community members, not an authoritative body.
They provide additional visibility
They do not guarantee safety
Risks (e.g., low liquidity, modifiable contracts, taxes) may still exist
Always research tokens before trading, even if they are marked verified.
Why doesn’t my token appear in Slingshot?
Your token might not appear if it:
Doesn’t meet Slingshot’s minimum liquidity requirements
Exists on a network Slingshot does not support
Trades primarily on a DEX not indexed by Slingshot
Otherwise, supported tokens become tradeable within seconds of launch.
Why don’t I see my deposited token in my account?
It may be hidden by default.
To unhide:
Tap See All Assets
Go to Manage Tokens
Find the token and toggle it on
Why are scam tokens tradeable on Slingshot?
Slingshot does not curate or list tokens manually.
It displays any token meeting minimum liquidity requirements from integrated DEXs.
Some scam tokens may still appear.
Slingshot provides stats and third-party data (volume, liquidity, warnings) to help you evaluate tokens.
Always do your own research before trading.
Can I send my money back to my bank?
Slingshot does not currently support off-ramping (crypto-to-fiat).
To withdraw to a bank account, send your funds to a centralized exchange that offers off-ramping.
⚠️ Some CEXs do not support deposits from smart contracts.
Always confirm whether the exchange accepts:
Smart contract deposits
Your token and network
Still need help?
Visit help.slingshot.finance or open the in-app chat under Profile → Settings → Help Center → Contact Support.